Johannesburg – The world’s largest online retailer Amazon said on Tuesday it plans to expand its customer service centre in Cape Town.The investment is expected to create 1 000 new jobs as it bulks up the company’s existing presence.
Said Brent Jaye, director of Amazon’s North American customer service division: “It’s important to have customer service representatives available when it’s convenient for our customers.
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The retailer reported sales of about $7bn during the first quarter of 2010. Its local operations in South Africa are restricted to customer services, and do not include local shipping and currency for its retail services.
via fin24.com
Just a pity they won’t start shipping any of their products to SA. We still need to rely on a couple of local importers, all with huge profit margins to import their products. Maybe in future… we can dream can’t we?